As a NWEA Account Manager within the Partner Accounts Cal/Tex team, you will be responsible for managing and growing an assigned targeted group of existing NWEA Partners in the Northern California region by building long-term relationships and adding value to the Partner. In this role, you will work on a regional team led by a Director, Partner Accounts, with your primary focus to ensure Partner retention and satisfaction, and to drive increased use of NWEA Products and Services to improve our Partners' ability to help all kids learn. You will work closely with Account Executives in your region who are responsible for the enrollment of new Partners.
As an Account owner, your key areas of work include managing annual renewals, optimizing account revenue, expanding the number of students being tested by the district, uncovering needs for new products and services, building relationships with district stakeholders, and establishing a long-term plan for Professional Learning to increase the use and value of their relationship with NWEA. In addition, you will work with the extended NWEA organization, including Marketing, Support and Program Management, to ensure the needs of our partners are met. Note: For this role, we are seeking candidates that reside in the Northern California region of the U.S.
Ability to manage Partner relationships via phone, email, and face-to-face visits, maintaining a high level of Partner satisfaction
Ability to meet personal and team goals and work well with Partner Accounts team and NWEA organization
Clear communicator, with strong verbal and written skills
Strong knowledge of the K-12 education market, including school and business operations and functions
Must reside in the Northern California region of the U.S.
Must have the flexibility to travel up to 30% (on average) within assigned region
Traits for success…
Meet personal and team retention goals, with a focus on renewals and expansion. You will do this with regular communication with both internal and external stakeholders.
Ensure Partner loyalty and customer satisfaction for retention; establish Partner communication strategy to uncover needs and resolve issues
Exhibit knowledge of education market, school and business operations and functions with ability to have impactful conversation with senior school and district contacts and administrators
Ability to manage sales opportunities and pipeline
Education and experience…
Minimum Bachelor's degree in Education, Business or a related field is required
2 to 4 years of account management experience preferred
Sales experience within the education market preferred
Deep understanding of K-12 education industry, curriculum and assessment methods highly preferred
Experience with NWEA products and services is highly preferred
NWEA® is a research-based, not-for-profit organization that supports students and educators worldwide by creating assessment solutions that precisely measure growth and proficiency—and provide insights to help tailor instruction. For 40 years, NWEA has developed innovative pre-K–12 assessments, including our flagship interim assessment, MAP® Growth™; our progress monitoring and skills mastery tool, MAP® Skills™; and our reading fluency and comprehension assessment, MAP® Reading Fluency™. Educators trust our professional learning offerings to accelerate student learning and our research to support assessment validity and data interpretation. Our tools are trusted by educators in more than 9,500 schools, districts, and education agencies in 145 countries.
What we can offer you….
At NWEA we not only offer a competitive base salary, we offer a 15% contribution of eligible employees' base salary to a defined contribution 403(b) retirement savings plan; career development opportunities; an awesome work culture and environment; we also offer industry leading benefits and perks that are focused on supporting our employees' holistic wellbeing. To learn more about what we can offer more, clickhere.
NWEA strives to make diversity, equity, inclusion, and accessibility (DEIA) practices the center of our work. Our organization's mission, Partnering to Help All Kids Learn, is the foundation for our DEIA commitment as we work to reflect, value, and support the educators, students, colleagues, and communities we serve. We seek to empower and engage all stakeholders in the research, services, solutions and products we provide, our organizational culture, and the partnerships we establish with schools, districts, states, and countries.
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NWEA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please visit our website. If you'd like more information on your EEO rights under the law, please visit the EEOC website