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Michigan Association of School Boards

Grosse Pointe, Michigan

Washington Central Unified Union School District

Montpelier, Vermont

KIPP Foundation


Montgomery County Intermediate Unit

Abington, Pennsylvania

BWP & Associates, Ltd. Logo
BWP & Associates, Ltd.

Zion, Illinois

Hazard, Young, Attea & Associates Logo
Hazard, Young, Attea & Associates

Temecula, California

California Association of Private School Organizations

Van Nuys, California

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University of California, Riverside

Riverside, California

Facing History and Ourselves

Chicago, Illinois

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McPherson & Jacobson, L.L.C.

Accord, New York

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University of Minnesota Medical School

Minneapolis, Minnesota

BWP & Associates, Ltd. Logo
BWP & Associates, Ltd.

Elkhart, Indiana

BWP & Associates, Ltd. Logo
BWP & Associates, Ltd.

Skokie, Illinois

Arlington Heights School District 25

Arlington Heights, Illinois

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Bellingham Public Schools

Bellingham, Washington

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ELK GROVE UNIFIED SCHOOL DISTRICTCLASS TITLE: SENIOR COMPUTER SUPPORT HELPDESK SPECIALIST BASIC FUNCTION: Under the direction of the Chief Technology Officer or designee, serve as a technical resource to district personnel. Demonstrate knowledge of technology through both education and experience. Oversee the daily essential functions of the Helpdesk. Provide assistance and training to other members of the Helpdesk. Assist management with scheduling Helpdesk staff to ensure adequate coverage at all times. Log all service requests received via phone, voicemail, email, in-person walk-in, and through an employee self-service portal into the department ticketing and support tracking system software. Provide staff with assistance troubles

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